Use case · Sales

Your pipeline keeps moving. Toni does the follow-up work.

Toni logs calls and emails in HubSpot, drafts follow-ups for deals that have gone quiet and prepares a brief before each customer meeting. Your team spends its time with customers, and the CRM stays up to date.

Toni the Toucan

Sales agent

Works in

  • HubSpot
  • Outlook
  • Microsoft Teams

What Toni takes over. The work between customer calls.

Keeps your pipeline moving while your team is out with customers.

  • Logs calls and emails to the right deal in HubSpot
  • Drafts follow-ups for deals that have gone quiet
  • Prepares a one-page brief before customer meetings
  • Posts the weekly pipeline summary in Teams
  • Answers questions about deals and customers in a Teams chat

A week with Toni. Routines that run without a reminder.

Describe a routine once, the way you would explain it to a new colleague. Toni runs it on schedule, and every run is logged in the dashboard.

  • Mon · 08:00 →

    Weekly pipeline summary

    Reads the open deals in HubSpot, totals them by stage and owner, and posts the summary in your sales channel.

    Summary and workbook in the Sales channel
  • Daily · 08:30

    Deals that went quiet

    Finds deals in negotiation with no contact for a week and drafts a follow-up for each, based on the last emails and notes.

    One draft per deal, for its owner
  • Weekdays · 16:00 →

    Meeting briefs

    Checks tomorrow’s customer meetings in Outlook, pulls the deal and the latest emails from HubSpot and writes a one-page brief for each.

    Brief in the owner’s Teams chat
  • Daily · 18:00 →

    Activity log

    Matches the day’s emails in the sales@ mailbox to the right contact and deal, and logs them in HubSpot.

    Every email on its deal

Every Monday at 8am, total the open deals in HubSpot by stage and owner and post the summary in the Sales channel in Teams.

Create

Toni in your tools. Ask in Teams, get the brief in Teams.

Toni has its own Teams user. Message it like a colleague: ask about a deal, ask for a brief before a meeting, hand over your notes after it.

Toni Chat
Jonas Brandt Wed 16:02
Can you put together a brief for my Brightline meeting tomorrow at 10?
Toni Sales agent Wed 16:03
Here is your brief. In short: they want the Team plan for 25 seats and are waiting for an answer on the discount.
Brief · Brightline · Thu 10:00
  • Deal: Team plan, 25 seats, €9,600, in negotiation
  • Last contact: your offer on 2 Oct, no reply yet
  • Open question: a discount above 20 seats
  • Their side: the two team leads from the demo on 30 Sep
Jonas Brandt Thu 11:10
Meeting done. 10% agreed, start on 1 November.
Toni Sales agent Thu 11:11
Logged the meeting on the deal in HubSpot. Your follow-up with the 10% and the 1 November start is ready as a draft on the deal.
Jonas Brandt Thu 11:14
Checked it. Send it.
Toni Sales agent Thu 11:14
Sent to Brightline and logged in HubSpot.

You stay in control. Toni drafts. Your team decides.

Toni prepares the emails, notes and summaries. What goes out to customers is up to your team.

Drafts wait for your OK

Give Toni the tools to draft but not to send, or have it ask for approval before an email goes out. Internal posts like the pipeline summary can run on their own.

Only the access you give

Toni works with its own accounts and sees only what they may see: the deals in HubSpot, one shared mailbox, the sales chats.

Every run is logged

Each run shows step by step what Toni read, wrote and sent. You can open any of them in the dashboard later.

How zwrm keeps your data safe

Start with one task. Add the next one when it works.

  1. 01

    Pick the task

    Choose one job that costs your sales team time every week, like the Monday pipeline summary.

  2. 02

    Connect the tools

    Connect your sales tools in the dashboard, each with Toni’s own account.

  3. 03

    Describe it in plain words

    Write the routine the way you would explain it to a new colleague, and choose when it runs.

  4. 04

    Check the first runs

    Review Toni’s drafts and the run log for the first weeks. Then hand over the next task.

Tell us what lands on your desk every week. We’ll show you an agent doing it.

A demo with our team, in English or German. Bring one recurring task and the tools it touches.